Terms of service
The agreement.
Plain words, legally binding. Creating a building on Taberna, or accepting an invitation to one, means you agree to these terms and the privacy policy. Buildings also get our data processing terms. Last updated 2026-09-05.
1. Who
"Taberna", "we", "us" is Taberna (Jeromy Darling, sole proprietor), Minnesota, United States. "You" is the person agreeing; where you create or own a building, "the building" is the business you act for, and you confirm you can bind it. Tenants, staff, and guests use Taberna under the building's account and these terms; the building is responsible for them.
2. What Taberna is, and isn't
Taberna is coordination software for small buildings: a console, a tenant portal, a public site, and optional modules (payments, e-signatures, screening, nightly rooms, and others). It is not legal advice, not an accounting system of record, not a consumer reporting agency, not a bank, and not a substitute for your lease, your lawyer, your accountant, or your state's licensing agency. Deposit rules, notice periods, and compliance notes are aids; you check them against the law where the building is. Drafts written by the AI features are drafts; read them before you send them.
3. Accounts
Keep your password and login links to yourself; what happens under your login is yours. Tell us at once if you think your account is compromised. One person per account. You must be an adult. We may refuse or close accounts that break these terms, with notice where we can give it.
4. Your data
You own your data. Everything the building or its people put into Taberna stays the building's. You give us only the licence needed to run the service for you: to store it, show it to the people the building authorizes, publish the parts the building marks public, send the messages the building asks for, and process it through the companies listed in the privacy policy. We do not sell it, mine it for advertising, or train models on it. We process building records on the building's instructions as its processor under the DPA. You can export everything at any time (Setup → Export) and delete the building (Settings); details and retention periods are in the privacy policy.
5. What the building promises
- The building has the right to enter the records it enters, and tells its tenants that it uses Taberna, which processes their information under the privacy policy.
- The building follows the laws that apply to landlords and to its trade: fair housing and anti-discrimination law, security deposit law, notice periods, licensing, taxes.
- Screening. If the building orders a background check, it is the "user" of a consumer report under the Fair Credit Reporting Act: it obtains the applicant's consent through the consent page, uses the report only to decide on the application, sends the adverse-action notice when it declines or changes terms because of the report, and follows any state or local screening law. Taberna provides the consent page, the notice template, and the provider connection, and is not a consumer reporting agency.
- Texts. The building sends texts only to numbers whose owners opted in through the checkbox provided, and never for marketing through Taberna. Taberna enforces STOP.
- E-signatures. The building decides what it sends to sign and whether an electronic signature is valid for that document where it is; Taberna provides the E-SIGN consent, the audit trail, and the PDF.
- Payments. Card and bank payments run on the building's own Stripe account under Stripe's Connected Account Agreement. The building is the merchant of record and handles refunds and disputes with its tenants; Taberna never holds the money.
- The building doesn't use Taberna to harass, discriminate, spam, store what it isn't allowed to store, or attack the service, and doesn't resell it.
6. Fees, plans, renewal, cancellation
Every building starts on Pay as you go: no monthly fee, 1% of rent collected online through Taberna, capped at $49 in any month, and nothing when rent is paid by cash or check. The flat plans carry a 0.5% share of rent collected online on top of the monthly price. Online payments also carry the payment processor's fee at cost (bank transfer 0.8%, at most $5; card 2.9% plus 30¢). The building pays these fees unless it elects, in Plan & billing, to bill them to its tenants, in which case they appear as one "Online payment fee" line at checkout, identical in structure for bank and card, and the building is responsible for telling its tenants and for complying with any law on payment fees where it operates. Cash and check payments never carry a fee. The flat plans are month to month, billed in advance to the card on file through Stripe, and renew automatically each month until cancelled. Cancel any time from Plan & billing; the plan runs to the end of the paid month, then the building drops to Pay as you go. No refunds for partial months. Flat plans come with 30 free days, and we do not charge before the free days end. Current prices are on the pricing page; we give at least 30 days' emailed notice before a price change affects you, and you can cancel before it does. Add-ons such as Rooms are switched on and off by the building and billed the same way. Taxes are added where they apply.
7. Availability and support
We run Taberna with reasonable care on Cloudflare's network and aim for it to be up all the time, but we make no uptime guarantee and there are no service credits. Current status is at taberna.pro/status. We may change or retire features with notice; if a change materially reduces what you paid for, you may cancel and get a pro-rated refund of any prepaid flat-plan fees. Support is by email at hello@taberna.pro and from the "Something confusing?" box on every page; we answer as fast as one person can, usually within a business day.
8. Ending it
You can stop any time: cancel the plan, export your data, delete the building. We can suspend or end a building's access for breaking these terms, for non-payment after notice, or if the law requires; we will say why and, except where the law forbids, give at least 14 days to export. After a building is deleted, or 30 days after the account is closed, we delete its data as the retention table says. Sections 4, 9, 10, 11, and 12 survive.
9. No warranty
Taberna is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service is error-free, that scores, deadlines, or drafts are correct, or that it meets any particular law. You use its outputs with your own judgment.
10. Limitation of liability
To the extent the law allows, neither side is liable to the other for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, or data, however caused. Each side's total liability arising out of these terms or the service, in any 12 months, is capped at the fees the building paid Taberna in those 12 months, or $100 if none were paid. These limits do not apply to a side's fraud, wilful misconduct, breach of the data protection obligations in section 4 and the DPA, or the building's indemnity in section 11, and do not limit what cannot be limited by law. Some states do not allow certain limitations; then the limits apply as far as they may.
11. Indemnity
The building will defend and hold Taberna harmless from third-party claims arising from the building's use of the service in breach of section 5, including claims by tenants, applicants, or guests about the building's decisions, notices, texts, screening, or leases. Taberna will defend and hold the building harmless from third-party claims that the Taberna software itself infringes a third party's intellectual property. The indemnified side gives prompt notice and reasonable cooperation, and the indemnifying side controls the defense but may not settle in a way that admits fault for the other without consent.
12. Governing law and disputes
These terms are governed by the laws of the State of Minnesota and the United States, without regard to conflict-of-law rules. Before either side sues, it writes to the other describing the problem, and both try in good faith for 30 days to settle it. Disputes not settled go to the state or federal courts in St. Louis County, Minnesota, and both sides accept that venue. Either side may seek an injunction anywhere to protect its data or intellectual property. No class actions between us. Nothing here limits a consumer's non-waivable rights in the state where they live.
13. The rest
These terms, the privacy policy, and the DPA are the whole agreement and replace anything earlier. If a part is unenforceable, the rest stands. Neither side is liable for what it can't control (outages upstream, disasters, government action). We may assign these terms to a successor that runs Taberna; you may not assign them without our consent, except to a successor of the building. Notices to us go to hello@taberna.pro; notices to you go to your account email. The Taberna name, mark, and software are ours; your building's name, content, and data are yours. Feedback you give us we may use without obligation.
14. Changes to these terms
We may update these terms. For material changes we email account holders at least 30 days before they take effect and show a notice in the console; continuing to use Taberna after that date is acceptance, and if you disagree you may cancel and export before then. The version date is at the top and is recorded against your account when you accept.
Effective 2026-09-05. Questions: hello@taberna.pro.